Other contracts are available on request to suit your needs, but we would need to quote you individually.
Silver Contract
From £15
Included
Helpdesk support 9.00 to 17.00, Monday to Friday Unlimited telephone and remote access support Free impartial advice Professional support engineers Response times for problems: 8 Hours* Remote assistance Fault logging system open 24 Hours 3rd party software assistance Infection removal (virus & malware) Anti-virus management Cloud-based monitoring of antivirus updates Cloud-based scanning of antivirus Weekly maintenance schedules run at night Updates (Windows & some 3rd party software) Disk space monitoring for all systems Computer optimisation Specialist team of staff
Not Included
On site call out Network admin Faulty hardware replaced (excludes monitors and physical damage) System replacement (excluding servers)
Gold Contract
From £25
Included
Helpdesk support 9.00 to 17.00, Monday to Friday Unlimited telephone and remote access support Free impartial advice Professional support engineers Response times for problems: 4 Hours* Remote assistance 3rd party software assistance Infection removal (virus & malware) Anti-virus management Cloud-based monitoring of antivirus updates Cloud-based scanning of antivirus Weekly maintenance schedules run at night Updates (Windows & some 3rd party software) Disk space monitoring for all systems Computer optimisation Fault logging system open 24 Hours Specialist team of staff On site call out Network admin Faulty hardware replaced (excludes monitors and physical damage)
Not Included
System replacement (excluding servers)
Platinum Contract
From £35
Included
Helpdesk support 9.00 to 17.00, Monday to Friday Unlimited telephone and remote access support Free impartial advice Professional support engineers Response times for problems: 4 Hours* Remote assistance 3rd party software assistance Infection removal (virus & malware) Anti-virus management Cloud-based monitoring of antivirus updates Cloud-based scanning of antivirus Weekly maintenance schedules run at night Updates (Windows & some 3rd party software) Disk space monitoring for all systems Computer optimisation Fault logging system open 24 Hours Specialist team of staff On site call out Network admin Faulty hardware replaced (excludes monitors and physical damage) System replacement (excluding servers)
Optional Services Available
All prices are per month and exclude VAT.
- Domains £4.17
- Hosting £8.25 to put your website on
- Office 365 £16 including 1 TB of storage per user
- Backup £15 up to 2TB of storage for all your data, so it's never lost
- VoIP £15 per user, including all calls to 01,02,03,07
- Email £8.50 per user with 100 gigs of storage
- Broadband from £35 depending on services available in your area.
*Response times are working hours and our opening times are Monday to Friday 9-5
New Starter Contract
Designed For Businesses less than 12 months old.
- All prices are per month and exclude VAT.
- A 1-year rolling monthly contract of £12 per Windows Computer system, includes unlimited remote assistance, monitored systems, Anti-Virus, and a weekly maintenance schedule.
- We will always be available for any IT questions you may have and will give advice on how IT can help your Business.
- Choose any three of the optional services and, get a free domain.
Optional Extras
Choose any of the following, if you take more than 3 services, get a free domain
– Domain £4.17
– Hosting £8.25 to put your website on
– Office 365 £16 including 1 TB of storage per user
– Back up £10 for all your data so it is never lost
– VoIP £15 per user, including all calls to 01,02,03,07
– Email £8.50 per user with 100 gigs of storage
– Broadband from £35 depending on services available in your area.
Get IT Support Now
Fast, reliable, and proactive IT support tailored to your business needs. Reach out today and let us take the tech stress off your plate.